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  • Jan Groshan
    Scanner Not Attached - But It Is In The "Select"...10
    Topic posted May 3, 2014 by Jan Groshan, tagged Installation and Configuration Topics, Troubleshooting 
    Title:
    Scanner Not Attached - But It Is In The "Select" Option ?
    Content:

    My PaperPort 11 came with my Xerox docuMate 152 scanner. Although the scanner appears to be installed properly and works with my Quicken program without a problem, it does NOT work with PaperPort. The TWAIN and WIA scanner appears in the "select" section, but when I click on it I get a message that the scanner is not attached. Is PaperPort 11 compatible with Windows 8.1? 

  • Phil Walter
    Arrange thumbnails by creation date (PP14).1
    Topic posted May 2, 2014 by Phil Walter, tagged How To 
    Title:
    Arrange thumbnails by creation date (PP14).
    Content:

    I like to display my scanned items as thumbnails on the desktop.  I would like to sort them oldest to newest by creation date.  That way when I scan a new item it is added to the end of the desktop and is automatically in the correct order.

    However when I try and arrange the items by creation date (either from the toolbar ribbon or from the desktop context menu) it sorts them newest to oldest.  When new items are scanned they are added to the end of the list so are out of order.  I know I can re-scan the list but I really want to store them in forward chronological order.

    Is arranging the items from oldest to newest possible?  If so how?

    Paperport 14 on Windows XP SP3

  • The Librum
    Autocrop Autostraighten color change3
    Topic posted April 29, 2014 by The Librum, tagged Advanced Topics, How To, Installation and Configuration Topics 
    Title:
    Autocrop Autostraighten color change
    Content:

    In PP14, if a pdf file, with color pages, is autostraightened or autocropped via 'Set' tools, the color pages become greyscale.  Is there a toggle/setting to prevent this?  I have searched all over the product, docs, and here on the web, but no clue.

     

    To others with this issue, I do have a clumsy work-around.  'Break' the pdf with Acrobat into individual page image files, then use PP14 on the individual page files for autostraighen/crop.  Then recombine into pdf.  Clumsy!

     

    Librum.

  • Sue Richmond
    Paperport 14 crashes on loading1
    Topic posted April 27, 2014 by Sue Richmond, tagged Installation and Configuration Topics, Troubleshooting 
    Title:
    Paperport 14 crashes on loading
    Content:

    I am a new user and have had nothing but trouble but Paperport - far from making me more efficient it is making me much less productive as I struggle to make it work. Right from the start it would give a "Stopped working" message sometimes, but I got round it by right-clicking on a .pdf and opening it with Paperport. now that doesn't work either. I've run CheckPPFolders.exe in both modes, checked the Data Execution settings, restarted my PC etc. and also repaired the installation.

    I downloaded the software from the web. If I uninstall can I download it again? That's the only other thing I can think of to do. Any help would be much appreciated as I cannot use it at all at the moment.

    I am running Paperport 14.5 on a windows 8.1 64 bit platform. My system exceeds all the minimum requirements.

  • Tim Godfrey
    How to disable unwanted search and indexing?1
    Topic posted April 25, 2014 by Tim Godfrey, tagged Advanced Topics, How To, Installation and Configuration Topics 
    Title:
    How to disable unwanted search and indexing?
    Content:

    I use another system-wide search and indexing program (Copernic).  Windows poor attempt at search is also running. 

    I don't need a third process always running and keeping its own index. I see notifications popping up all the time when I'm not even using Paperport or scanning. 

    How do I disable the Search function in PaperPort?   "Index Manager" doesn't seem to have any Disable function.

     

     

  • Tim Godfrey
    PaperPort - How to get a usable preview?1
    Topic posted April 25, 2014 by Tim Godfrey, tagged Advanced Topics, How To 
    Title:
    PaperPort - How to get a usable preview?
    Content:

    The Thumbnails view provides too small of a view to read the text.  Unlike regular Windows explorer windows, there doesn't seem to be any preview pane.  Opening each item in a separate windows is inconvenient when scanning through a number of items. How can I enable a readable preview pane or have a way to move item-to-item from a details view. (Other than abandoning Paperport and just using Explorer)

    Previous versions of PaperPort could do this.

  • Tim Godfrey
    RoadWarrior2 Scanner - annoying and finniky
    Topic posted April 25, 2014 by Tim Godfrey, tagged Hardware Specific Topics, Troubleshooting 
    Title:
    RoadWarrior2 Scanner - annoying and finniky
    Content:

    I've used Paperport scanners for many years. They have worked well and lasted well. The only problem has been the built-in obsolescence because drivers are never updated for new OS versions.

    I had to buy the RW2 for Windows 7. Unfortunately it seems to be much lower quality. Issues include:

    1) Weak scanning - the slightest fold or crease causes the scanner to keep scanning while the paper doesn't move, resulting in streaks or useless scans.

    2) Infuriating "back up" - the paper starts to feed, then backs out for no apparent reason. Many tries necessary to get scans done.

     

    Any suggestions?

  • Tim Godfrey
    Versions and Updates3
    Topic posted April 25, 2014 by Tim Godfrey, tagged Installation and Configuration Topics 
    Title:
    Versions and Updates
    Content:

    I received a RoadWarrior2 Scanner as a Christmas gift. It came with PaperPort V12.1   (12.1.10506.100)

    I see from this forum that Paperport 14 was available at least in November 2013.

    I tried the "Get Latest Updates" button under help, but it shows nothing but an advertisement for an unrelated product.

    What am I missing?

     

  • Ted Leonard
    Opening files not in My Documents6
    Topic posted April 25, 2014 by Ted Leonard, tagged How To 
    Title:
    Opening files not in My Documents
    Content:

    Is there any way to open a file in PaperPort that is not located within the current computer's My Documents folder, such as a file on an external hard drive?

  • christa williams
    PP Pro 14 new 32bit Windows 7 pc install issue; re: sending...
    Topic posted April 21, 2014 by christa williams, tagged How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    PP Pro 14 new 32bit Windows 7 pc install issue; re: sending app documents directly to PP?
    Content:

    On my clients old XP computer she could use PP Pro 14 and send from within any application directly to the paperport desktop. On the new pc there are 2 things wrong:

     

    1) No PP Printer (pdf printer option) is installed at all.

     

    2) No option to send from within other applications (for instance an email) directly to Paperport Desktop. She uses PP as her filing and organizational system. Now she cannot operate the way to which she is accustomed.

     

    Any help would be appreciated!

     

    Christa

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