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  • Seth Peters
    I Need PaperPort 14 Standard download link
    Topic posted May 2, 2016 by Seth Peters 
    I Need PaperPort 14 Standard download link

    Is there a link I can use to download the PaperPort 14 Standard software for re-installation on a PC? I do not have the CD/DVD, but have the original serial number. The downloads link under PaperPort support is dead and goes to an error page.



  • Gayle Thompson
    Can't Download PaperPort 142
    Topic posted April 30, 2016 by Gayle Thompson, tagged Installation and Configuration Topics, Troubleshooting 
    Can't Download PaperPort 14

    I just bought a Magic Wand Scanner that included this software.  I went to the website as instructed and entered the User ID and Password in the appropriate boxes.  Then it takes me to the page where I should be able to download the software BUT when I click the Download button, nothing happens?  Any ideas?

  • Kevin Trill
    Paperport 14 Standard fails to apply updates1
    Topic posted April 26, 2016 by Kevin Trill, tagged Troubleshooting 
    Paperport 14 Standard fails to apply updates

    Had to reinstall PP14 from CD and all went well, everything works as it should except updates. The update manager is advising a software update patch 1 BEFIGSD needs to be applied, The patch downloads, goes through the installation process and advises it has completed all OK, nothing appears to have failed in the install. However, I am prompted to do the same install time and time again so clearly it is not working.

    I have turned off antivirus, spyware etc to ensure this is not causing any conflicts when installing but still get the same result. Run out of ideas now of what to do check. Anyone have some ideas what might be the problem?

  • Tim Schoenberg
    RE: Print Capability
    Topic posted April 19, 2016 by Tim Schoenberg, tagged Advanced Topics, How To 
    RE: Print Capability

    I currently have PaperPort 14.5 professional. From the desktop I click on folders, which displays all the folders in my desktop.

    I have organized a folder which has numerical number of sub-folders for working pending contracts. (For example)

    (folder name) pending under contract
    (sub-folder names) addendum, appraisal, bills, chattel, etc. would fall under pending under contract main folder.

    I would like to be able to print pending under contract folder and all its sub-folders at the same time in order. Is there a way that that can be accomplished?

    Thank you for any insight you may have to make this task easier.

  • GW Morgan
    Why Doesn't Nuance Release a Newer Version of Paperport?...1
    Topic posted April 19, 2016 by GW Morgan 
    Why Doesn't Nuance Release a Newer Version of Paperport? Version 14 is FOUR Years Old!

    Version 14 is over FOUR years old, and why wouldn't Nuance release a newer version? I still to this day receive emails about Paperport 14 "specials." I wish that they would either support the program, or sell it off to someone who would.

  • Kenneth Krone
    Cloning hard drive--do I need to uninstall and reinstall...3
    Topic posted April 18, 2016 by Kenneth Krone, tagged How To, Installation and Configuration Topics 
    Cloning hard drive--do I need to uninstall and reinstall after the cloning?

    I want to increase my hard drive size and will be cloning my C: drive.  Do I need to uninstall PP PRO 14.5 first or will the installation carry over to the new drive?


    Ken K

  • John Riordan
    Send To Options problem with default TXT editor1
    Topic posted April 13, 2016 by John Riordan, tagged How To, Installation and Configuration Topics 
    Send To Options problem with default TXT editor

    I've added a link to a text editor ("Edit Pad Pro") to my Send To bar. This editor is my Windows default for *.TXT files.

    But when I try to use it with a TXT file, I get the message "Unable to Send...program link does not accept this type of item".

    When I try to open the same TXT file with Send To Notepad, it works fine...except that the file of course opens in Edit Pad Pro, my system default for TXT.

    As far as I can tell, I've set up my Send To Options for Edit Pad Pro identically to Notepad. Can anyone tell me what the problem is? 

  • Robert Warren
    All-In-One search
    Topic posted April 10, 2016 by Robert Warren 
    All-In-One search

    I am unable to activate the all in one feature. I have the setting for automatic recognition of a newly scanned document and have tried to utiltize all in one indexer. The index feature shows that a files were indexed but I can't retrieve any indexed items when I search for the an item no matter how approximate or exact the setting are. Is the all in one feature hopeless or does it actually work. If so, how do I get it to function. In prior versions of paperport ( I am using 14) the index function worked. Is there a solution?  thanks

  • A.B.E. Geistdorfer
    Paperport14 not working in windows 103
    Topic posted January 29, 2016 by A.B.E. Geistdorfer 
    Paperport14 not working in windows 10

    The program PaperPort 14 still gif problems in W10. After re-installation the program may crash or is not responding. I had several contacts with customer service and there appears to be no solution. According to control program CheckPPFolders I would get all the excel files and they had to be moved because this is the problem. This is too crazy for words. The program functioned in Win 7 and 8 problem-free so why would that in Win 10 now no longer be the case? 


    I will look now for a program that works.

  • Debra White
    pdf format changes to winmail.dat2
    Topic posted January 28, 2016 by Debra White, tagged Troubleshooting 
    pdf format changes to winmail.dat

    Hi...I'm using Paperport 14, Win 7, Outlook 2007.   When sending a pdf stacked doc via Outlook, the format changes to winmail.dat and only 6 of the 12 pages sent are there - the last 6 pages are blank??  Any ideas of how to fix these problems?

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