This is a public Forum  publicRSS

Posts

  • Charm3d
    PaperPort 14.5 Send to Bar with Office 20164
    Topic posted September 15, 2016 by Charm3d, tagged How To 
    Title:
    PaperPort 14.5 Send to Bar with Office 2016
    Content:

    I am a new user and had to have a lot of Nuance support to get PaperPort 14.5 successfully installed on my computer. As I read the "Getting Started..." document, I noticed that adding programs to the Send To bar was supposed to be done during initial installation. There are instructions on how to add more programs, but it doesn't seem to work. It would be nice to get to the functionality of Print to PaperPort on my Office programs.

    Does anyone have any suggestions?

  • Paula Wiltsey
    Scanner output is cut off on the..... "Paperport...3
    Topic posted September 15, 2016 by Paula Wiltsey, tagged Troubleshooting 
    Title:
    Scanner output is cut off on the..... "Paperport 14"
    Content:

    While using scanner the output image is missing the left side down the page. I cannot seem to find a reason. Nothing in the scanner or copier causing the white out of the left side. I have checked my settings  and all looks the same as the original settings I had set for both the scanner and Paperport, This Dell MFC is not even a year old. Can anyone give me a few more ideas to look into, as I am at a loss. I have no idea what or when this happened. I do alot of scanning and need to fix this issue. :)

  • Lee Steinebach
    PaperPort 14.5 SLOW in workgroup
    Topic posted September 15, 2016 by Lee Steinebach 
    Title:
    PaperPort 14.5 SLOW in workgroup
    Content:

    We downgraded our network environment recently from a domain environment to a workgroup, as we no longer needed that amount of infrastructure for 3 workstations.  We set up a brand new workstation to be our new "server".  It's not used directly by anyone. All of our shared files (including PaperPort folders) were relocated there and the mapped drives recreated to new shares.  All is good performance-wise, except PaperPort in MUCH slower in expanding out each subfolder.  What took but a second before now takes a dozen or more.  We have over 50,000 files in total in separate subfolders of varying sizes.  Should there be some indexing performed?  User profiles are brand new after the domain leave.  Any other thoughts?  Thank you.

  • Chad Hughes
    DMP viewer for PaperPort?
    Topic posted September 15, 2016 by Chad Hughes 
    Title:
    DMP viewer for PaperPort?
    Content:

    I am trying to read my crash logs (.dmp) from PaperPort crashing. Is there a viewer that can open these. I tried the Nirview that I use to read dmp files for Windows but it don't work.

  • Eddy Goldberg
    mulitple page scan stops on last page
    Topic posted September 15, 2016 by Eddy Goldberg, tagged Advanced Topics, Troubleshooting 
    Title:
    mulitple page scan stops on last page
    Content:

    I have been using PaperPort 11 with the same scanner configuration for at least 5 years without any problems, all of a sudded now I cannot complete mulitple page scans.  Regardless of how many pages there are the scan stops in the middle of the last page and returns the error code 105.  After closing the scan window the resulting file only has the first page of the scan. 

    This is a BIG problem as I routinely scan multiple page documents, any help or suggestions will be greatly appreciated.

  • Christy Schweikhardt
    Printing to Paperport (version 14.5) function no...3
    Topic posted September 7, 2016 by Christy Schweikhardt, tagged Troubleshooting 
    Title:
    Printing to Paperport (version 14.5) function no longer works after Windows 10 anniversary update.
  • Monte Kay
    Convert to text9
    Topic posted September 4, 2016 by Monte Kay 
    Title:
    Convert to text
    Content:

    As I understand it you should be able to drop and drag to Word and it should convert to text but this doesn't seem to work.  I just end up with an image pasted to the Word document.  Am I missing something?

    thanks,

    Monte

  • Terrance Pierce
    CRC Error when re-installing Paperport 14
    Topic posted August 26, 2016 by Terrance Pierce, tagged Installation and Configuration Topics 
    Title:
    CRC Error when re-installing Paperport 14
    Content:

    After re-installing Win 10, I am receiving a CRC error when trying to re-install Paperport 14 Professional from CD. Any ideas?  Thanks.

  • popi roman
    PP11thumbs.ptn as an attachment1
    Topic posted August 18, 2016 by popi roman 
    Title:
    PP11thumbs.ptn as an attachment
    Content:

    I received a PP11Thumbs.ptn file as an attatchment in an e-mail but I can't figure out how to open it using Paperport 14. Any suggestions would be greatly appreciated.

  • David Conrad
    Issues with faxing1
    Topic posted August 18, 2016 by David Conrad, tagged Advanced Topics, How To, Troubleshooting 
    Title:
    Issues with faxing
    Content:

    We're getting this error when attempting to fax: You must install a printer. This is with PaperPort v11.2 on Windows 7. The work around I found is to to to Printers/Devices Control Panel and select "Interaction Fax" as the default printer. Interaction Fax is part of our telephony suite, Interactive Intelligence. Other users do not get this error, and they all use the same software. 

    This work around isn't ideal because we'd like to use a different printer as the default for non-faxes. 

    Any suggestions?

     

Filter by Date

< < August 2017 > >
S M T W T F S
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31