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  • Pete Morris
    Low dpi Resolution in Paperport 12SE
    Topic posted November 3, 2015 by Pete Morris, tagged How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    Low dpi Resolution in Paperport 12SE
    Content:

    When setting up Paperport on my new computer, I can't set the pdf resolution higher than 300dpi, while my previous computer, using the same WiFi-connect printer, has options up to 600dpi. Since some scanned docs are photo images, I need the higher resolution. Thanks.

  • Jorge Lopez
    Scan Memory Error - PaperPort 12 - WIN 105
    Topic posted October 30, 2015 by Jorge Lopez, tagged Advanced Topics, Hardware Specific Topics, How To, Troubleshooting 
    Title:
    Scan Memory Error - PaperPort 12 - WIN 10
    Content:

    RUNNING ONLY PaperPort 12

    Running 

    System:
       PC
        Windows 10
         RAM    8.00 GB
       SCANNER/PRINTER
         HP 2280DW
         Driver (Windows 8.1) 

    Error when scanning - See picture

    Test:
    Resolution    Scan Type       Error
    100 dpi        24bit Color       YES
    100 dpi        256 Color         YES
    100 dpi        True Gray        YES
    400 dpi        Gray (ED)         NO
    1200 x 1200     Black           NO

    I need to scan at 256 Color (400 dpi) -

    Any suggestion on how to increase the memory

     

     

    Image:
  • Ron Rosenfeld
    Cannot download or Install latest Paperport 14.5 Pro Patch 11
    Topic posted October 27, 2015 by Ron Rosenfeld, tagged Installation and Configuration Topics, Troubleshooting 
    Title:
    Cannot download or Install latest Paperport 14.5 Pro Patch 1
    Content:

    I am running W10 Pro x64.  I have been receiving messages from Software Manager that the above Patch is available.  If I select Download (Or Install), from Software Manager, whether running it normally or as an administrator, the Download Status window opens, but nothing ever downloads.  Eventually an error message pops up as seen below.

    I have been trying this of an on over the past week.

     Is there a workaround?  Or a direct link?  

    Image:
  • Tony Pag
    Automatic Sorting After Scan2PDF
    Topic posted October 26, 2015 by Tony Pag, tagged Installation and Configuration Topics 
    Title:
    Automatic Sorting After Scan2PDF
    Content:

    Hello,

    I'm interested in purchasing paperport to convert my paper documents into searchable PDFs.
    I have an ADF scanner that I'll be just dumping all kinds of unrelated documents.
    Is it possible to set up business rules in paper port to automatically do things like:

    "If document contains words 'water, sewer, bill, amount'; then store in the 'bills folder'
    or
    "If document contains words 'tax, elte156, amount, agi'; then store in the 'taxes folder'"

     

    Any insight would be appreciated. Thanks!

  • Kevin Reith
    ADOBE1
    Topic posted October 23, 2015 by Kevin Reith, tagged Advanced Topics, Hardware Specific Topics, How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    ADOBE
    Content:

    How can I open a PDF document using Adobe software instead of the default PDF viewer plus 7.1 software that came with Paperport

  • Kevin Reith
    EMAILING PAPERPORT DOCUMENTS1
    Topic posted October 23, 2015 by Kevin Reith, tagged Advanced Topics, Hardware Specific Topics, How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    EMAILING PAPERPORT DOCUMENTS
    Content:

    How can I send a document in my Paperport program using GMAIL?

  • Jurriaan Geul
    only prefix filenames in PP14?1
    Topic posted October 20, 2015 by Jurriaan Geul, tagged How To 
    Title:
    only prefix filenames in PP14?
    Content:

    In Paperport 12 after a scan I could fill in a filename. In Paperport 14 a scan immiadiately will filed with the prefix name. After that I have to open the file and rename it to my own named file. 

    How to get the window with the possibilty to give a name to scan before it is filled?

  • Charlie Adkins
    Hardware/Software compatibility with Paperport 14...
    Topic posted October 13, 2015 by Charlie Adkins, tagged Hardware Specific Topics 
    Title:
    Hardware/Software compatibility with Paperport 14 Professional
    Content:

    I'm concerned about the compatibility of my HP Scanjet N6010 to Omnipage Ultimate bundled with Paperport 14 professional or other scanners I might try to use. 

    Having spent the evening looking around the Forum I see a lot of compatibility variables between Paperport, Windows and Scanner hardware/drivers.

    I'm running an HP Scanjet N6010 in Windows 7 Pro SP1 (32 bit?) with Paperport12, OmniPage 17 & PDF Convertor Pro 7.  I just upgraded to Omnipage Ultimate with Paperport 14 pro incld'd.

    HOW DO I DETERMINE COMPATIBILITY (before installation)?:  If the Nuance list is all we can go by then we need an updated list of scanners. I see a lot of outdated scanners listed as compatible with PP14 and I'm assuming mine might be as well.

    CAN I IMPORT SEARCHABLE PDF FILES and achieve the same result of scanning directly to my network?  I'd really like to use an offsite Ricoh copier-scanner to create searchable PDF files from paper documents which I would load on my computer from a jump drive.

    What do I look for to determine whether I can search these documents?  Might I need a special driver for the Ricoh to create the files?

    What kind of PDF file are these scanners-drivers-software creating to make them searchable?

  • Steven Young
    P'Port 14 Pro will print but will no longer scan to...2
    Topic posted October 7, 2015 by Steven Young, tagged Troubleshooting 
    Title:
    P'Port 14 Pro will print but will no longer scan to Brother MFC-JJ4625DW since MS 10
    Content:


    PaperPort 14 Pro will print fine but will no longer scan from Brother MFC-JJ4625DW since Windows 10 installed. PP14 can see the scanner & says there is no problems......... But there is because the scan button is grayed out. any ideas folks?

    Steve Y 

  • steve owen
    deleting connected files
    Topic posted October 7, 2015 by steve owen, tagged Troubleshooting 
    Title:
    deleting connected files
    Content:

    I used paperport to link files from my computer as backup for easy access. How do you reverse this? Each time I delete a file either from my documents or paperport both are deleted. Obviously I dont wish to delete all my documents to be deleted just the one's saved on paperport.

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