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  • Jacob Edward
    PaperPort 14 Cloud App?6
    Topic posted July 1, 2014 by Jacob Edward, tagged Advanced Topics, Hardware Specific Topics, How To, Installation and Configuration Topics 
    Title:
    PaperPort 14 Cloud App?
    Content:

    Hi, I just bought a Magic Wand scanner that comes with Paper Port 14 and I was wondering if the online service paper port offers is more than just an external backup of files, I already have a Google Drive so storing files isn't a problem, what would be awesome is if I could use Paper Port online, thanks!  

    P.S. If the answer is no, do you know if there are any plans to develop a cloud version of Paper Port?

  • BOB1901
    Paperport anywhere keeps om popping up when I start computer1
    Topic posted June 27, 2014 by BOB1901 
    Title:
    Paperport anywhere keeps om popping up when I start computer
    Content:

    I am running win 7 home premium,6.1.7601,sp1 build 7601,hp laptop. PP 14-14.2 (14.2.12562.1155),has been crashing for a while .So I uninstalled using win uninstaller and then pp14 uninstaller to get ride of any parts left. I installed pp14 again and still having problem of it some times crashing. Thinking of looking for different software,getting tired of crashes. How do I stop pp anywhere window from opening when I start computer. I do not want to use pp anywhere.Don't like my files being in a cloud or any where else.

    PS:If possible stopping the crashing of pp14 would be help full to.

  • Horst Habin
    Scan Function for stamps auto saving images1
    Topic posted June 16, 2014 by Horst Habin, tagged Advanced Topics, How To 
    Title:
    Scan Function for stamps auto saving images
    Content:

    Hello,

    I bought a new Brother printer with PaperPort 12 Standard enclosed. Now my problem:
     

    I want to scan multiple stamps. So I put multiple stamps on the scanner glas, leave gaps of 2 or 3 cm between the stamps and scan as picture. With my old scanner from Epson it was possible that the epson scanners software autodetects the stamps and save each stamp as a picture. So if I put in 7 stamps on the glass, I get 7 pictures with each stamp seperated. Isn't this possible with PaperPort? If it's possible how can I handle this issue? If it isn't possible which other Software can handle this (Maybe Omnipage).

    Thanks for your help in advance.

    Kind regards.

  • Hifromnz
    Paperport 12 wont print highlighting properly3
    Topic posted June 15, 2014 by Hifromnz, tagged How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    Paperport 12 wont print highlighting properly
    Content:

    How do I get highlighting to come out on the printed copy?  The printer prints only faded criss-crosses.  Cant even see the yellow.  Printing to paperport gives the same result.  This is what it printed to paperport -

    Image:
  • Steffane Timm
    Three Networked Computers--only 2 can see files!
    Topic posted June 13, 2014 by Steffane Timm, tagged Advanced Topics, Troubleshooting 
    Title:
    Three Networked Computers--only 2 can see files!
    Content:

    I am in an office setting. We are all networked together and share files often. We have Paperport 11 and Windows 7. We also all use Foxit Reader.

    When I receive a digital fax, it goes to paperport and I convert it immediately to a pdf. Initially, everyone can see the faxed item. When I convert it, only myself and one other can see the pdf. For the third person, it disappears completely. We have even watched his screen when I convert on my computer it completely vanishes on his.

    Furthermore, when he goes into the direct folder (not through paperport), the pdfs that myself and the other co-worker can see are not there either. 

    Additional note: if I convert to a Paperport Image, the third co-worker CAN still see it. So it only seems to go away upon pdf conversion.

    Any ideas on why this may happen?

  • RICHARD SECCOMBE
    Folders Empty
    Topic posted June 12, 2014 by RICHARD SECCOMBE 
    Title:
    Folders Empty
    Content:

    Hi Everyone,

    I upgraded from the PaperPort version that came with a Xerox scanner which I believe was 8 or 9 to version 14.  I had an extensive folder structure on the original version that was located in My PaperPort Documents.  I went into Folder Manager to bring this into the new version and that worked fine.

    My problem is that when I click on any of the folders they appear to be empty even though there are numerous PDF's inside those folders.

    Any input would be very much appreciated

    Thanks,

    Richard

  • Richard S
    Emails attached to an email in paperport have no content1
    Topic posted June 10, 2014 by Richard S, tagged Advanced Topics, Troubleshooting 
    Title:
    Emails attached to an email in paperport have no content
    Content:

    Hi All,

    hopefully I can explain this in a way that makes sense;

    Email1, Email2 and Email3 were emailed to someone. This new email - Email4 - was then put into Paperport. 

    Now when accessing Email1, Email2 and Email3 through the email they are attached to - Email4 - the content of emails Email1, Email2 and Email3 are now blank. 

     

    Does anyone have any ideas? Encountered this before?

     

    Thanks for your help,

    Rich

  • JOSEPH ANSAH
    Unable to Install Paperport 14 Pro
    Topic posted June 4, 2014 by JOSEPH ANSAH 
    Title:
    Unable to Install Paperport 14 Pro
    Content:

    Unable to Install Paperport 14 in Windows 7 Prof because I am required to remove Paperport software which I cannot locate. This was after I had used Windows  and Perfect Uninstaller to remove the previous version. It appears thereis some hiidden trace of Paperport which I cannot find.

       Unfortunately, I am unable to take a screenshot on the Apple keyboard on the Windows(Boot Camp) side of my MacBook Pro.

  • Marissa Concepcion
    PaperPort 14 Scans Only in Low Res B&W2
    Topic posted June 2, 2014 by Marissa Concepcion, tagged Troubleshooting 
    Title:
    PaperPort 14 Scans Only in Low Res B&W
    Content:

    No matter what setting I try to use, it always scans in really low res black & white. The resulting document reminds me of the "old days" when we would make a copy of a copy of a copy. Super pixelated, dark, and just hard to read (see attached image). How do I get it to scan by default in colour and to match the resolution of the original document? I can't find anyone with the same issue so I'm not sure if this is just user error. I just got this scanner/software so I need help. Thanks!

    Image:
  • Carol Moncrief
    Cannot install Paperport 14 Using Parallels on Mac
    Topic posted May 30, 2014 by Carol Moncrief, tagged Installation and Configuration Topics 
    Title:
    Cannot install Paperport 14 Using Parallels on Mac
    Content:

    Hello!

    I was told before my purchase that Paperport 14 runs in Parallels on the Mac. But I am unable to install it. I am getting a "Microsoft .net 4.0 installation failed" message. I am running Windows XP in Parallel.  My Mac is running Mac OS X version 10.7.5. I have Parallels 7 for Mac installed.

    I would appreciate any help in getting this installed.

    Thank you!

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