Found an very simple solution (other than Lucion File Center) to this firm-wide problem after migrating to Windows 7 Pro 64 bit machines (Dell Vostro 330s, All in Ones) from XP-Pro machines. Try running PP14 in Compatibilty Mode, Vista Service Pack 3. After many hours invested wording searches in every which way imaginable over the last several months, I hit on a thread from a woman, forgive me for not saving your name, that was so elegant, yet powerful. Thank-you!!! Now, my merry band of users are indeed merry and have said I need to give something back to the cyber world for all the good we have received over the years. Also, we now love PP almost as much as we have over at least 10 years. No crashes, no problems, no hangs over several weeks. And better yet, no more worthless Bangalore support calls!
Whether I scan single sheets or several at a time, they will not stack. I've tried scanning individual sheets and then try to stack them but that doesn't work. And if I scan several, only the first sheet is scanned. Is this a Windows 10 problem or a setting in my PaperPort.14.5? .
When I scan using PP12 with my MX860 canon with Grayscale, it comes in with a very grey background color. If i scan using the MX860 direct through windows it is light but no grey background. I think my scanning light may be going out, but before I buy a new scanner, is there any way I can get the background color to be white in grayscale without manually fixing it each time? When I manually select the white part the scan looks good, but I have way to many pages to scan to do that each time.
I have attached a sample scan. This was white paper.
I have PP 12 installed and I am about to install PP14.5.
Should I uninstall PP 12 before I install PP 14 or should I let the PP 14 installer do the uninstall procedure?
Windows 7 Pro
I can't get Paperport 14 to work with windows 10. I have uninstalled it and reinstalled it in compatibility mode without success. Does anyone have any suggestions?
After upgrading to Windows 10 Pro, Paperport Standard v14 is showing multiple error messages upon launch (see image attached for examples). Any ideas as to how to deal with these errors?
Program opens fine, but the scanner is not recognized. The scanner shows up as available, but when clicked on in the program, it still is not recognized. Any suggestions?
How do I go about removing Paperport 14 trial version and revert to my version 12?
Just did a clean install of Windows 10.
Installed Paperport Pro 12.1 and everything seems OK except it can't find my Canon Pixma MX512 multi-function printer/scanner. Finds the printer but not the scanner. The scanner is a one page at a time with ADF and all are working OK in Adobe Acrobat.
Tried both TWAIN and WIA.
The same setup was working fine in Windows 7 Pro two days ago.
I tried the Scanner Setup Wizard utility and the setup in PP all to no avail.
Please help - don't want to buy PP 14 just yet.