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  • gary prusiensky
    Paperport 14 Crashes/Freezes in Windows 7 Pro 64 bit...15
    Topic posted December 9, 2012 by gary prusiensky, tagged Installation and Configuration Topics, Troubleshooting 
    Title:
    Paperport 14 Crashes/Freezes in Windows 7 Pro 64 bit machines
    Content:

    Found an very simple solution (other than Lucion File Center) to this firm-wide problem after migrating to Windows 7 Pro 64 bit machines (Dell Vostro 330s, All in Ones) from XP-Pro machines. Try running PP14 in Compatibilty Mode, Vista Service Pack 3.  After many hours invested wording searches in every which way imaginable over the last several months, I hit on a thread from a woman, forgive me for not saving your name, that was so elegant, yet powerful. Thank-you!!!  Now, my merry band of users are indeed merry and have said I need to give something back to the cyber world for all the good we have received over the years. Also, we now love PP almost as much as we have over at least 10 years. No crashes, no problems, no hangs over several weeks. And better yet, no more worthless Bangalore support calls!

  • Clifton McLendon
    How do I change the font in FormTyper?
    Topic posted July 30, 2015 by Clifton McLendon, tagged Hardware Specific Topics, How To 
    Title:
    How do I change the font in FormTyper?
    Content:

    I am running PaperPort 14.5 with Windows 8.

    I use the program to fill in forms that I have scanned.

    The default font is so large that often I cannot fit the necessary words into the blank provided on the form.

    How do I adjust the font?

  • Clifton McLendon
    PaperPort won't type in all of the blanks in the form
    Topic posted July 30, 2015 by Clifton McLendon, tagged Hardware Specific Topics, How To 
    Title:
    PaperPort won't type in all of the blanks in the form
    Content:

    I am running PaperPort 14.5 with Windows 8.

    When I scan a form and attempt to fill in the blanks with FormTyper, I can only type in certain blanks in the form. When I click in other blanks, all I see is the "hand."

    How do I make the program type in all of the blanks where I want to type?

  • Jeffrey Eyges
    Paperport 14 and Crossover
    Topic posted July 20, 2015 by Jeffrey Eyges, tagged Hardware Specific Topics, How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    Paperport 14 and Crossover
    Content:

    I've installed Paperport 14 Standard in Crossover on a Macbook Pro Retina. It's unsupported by Codeweavers, but I was able to install it and the document management features work properly; however, I can't get it to recognize the scanner in the all-in-one (HP Photosmart C6180) that is connected to my home network. It does recognize and can access the printer.

    Has anyone had any experience with this?

  • William Maslen
    Paperport 14 does not work in Windows 104
    Topic posted July 18, 2015 by William Maslen, tagged Troubleshooting 
    Title:
    Paperport 14 does not work in Windows 10
    Content:

    In earlier released versions Paperport worked.

    But In the RTM version ( 240 ) Paperport 14 freezes and has to be killed via Task Manager.

    Yes I tried Compatability Mode right off the bat.

    No help.

    Has anyone got it to work in Windows 10 version 240?

    Biggest problem is that there is no newer version so I can't upgrade or anything.

    Anyone know of another document management program similar to Paperport?

     

     

     

     

  • Matt Jones
    PP14 - export scanner config?2
    Topic posted July 13, 2015 by Matt Jones, tagged How To, Installation and Configuration Topics, Troubleshooting 
    Title:
    PP14 - export scanner config?
    Content:

    I've reinstalled on a new PC, but can't get the scanner to behave as it did on my old PC. Win 7 Pro 64, just new install/reload. I still have the old install in a VM, but can't figure out if/where the scanner config is stored.

  • J Stergas
    Need to know how to connect my Contex large format scanner...
    Topic posted July 9, 2015 by J Stergas, tagged Hardware Specific Topics, Installation and Configuration Topics 
    Title:
    Need to know how to connect my Contex large format scanner to my PP14
    Content:

    I just purchased PP14 Pro and need to know how to connect my Contex large format scanner?
    It uses a Twain Driver, but I'm not sure what the driver name is, nor what directory to look for it in.

    I can load PP14 on either an XP machine, or a Windows 7 machine, is there a preference?
    And will PP14 recognize/connect via my 1394 high speed connector/port, or do I have to use the usb connector (which I'm guessing will be slower)?

  • Jerrold Gross
    PaperPort bundled with Brother ADS1500W scanner2
    Topic posted July 8, 2015 by Jerrold Gross, tagged Installation and Configuration Topics 
    Title:
    PaperPort bundled with Brother ADS1500W scanner
    Content:

    I just installed a Brother ADS1500W scanner and it came bundled with Paperport 12SE.  I just checked the Nuance website, and it acknowledges the registration, but says the support is expired.  I tried to submit a question about that through the support interface, but it wants to charge. Any ideas why something is expired upon installation?  The only thing that I can think of is that the unit was actually purchased in November, but for various reasons never taken out of the box until yesterday. 

    The other interesting point is that the update manager says an update is available, but there is no live link.

  • Arne
    PaperPort update 1303 error2
    Topic posted July 3, 2015 by Arne, tagged Installation and Configuration Topics, Troubleshooting 
    Title:
    PaperPort update 1303 error
    Content:

    The update Patch1__PP14UPRO_13264__v4.exe install will stop with a 1303 error message.

     

    Win 8.1 x64, Virus Scanner turned off.

    Image:
  • Ian Braby
    Paperport 14 suddenly started watermarking my scans3
    Topic posted July 2, 2015 by Ian Braby, tagged Advanced Topics 
    Title:
    Paperport 14 suddenly started watermarking my scans
    Content:

    I've been happily using my PaperPort 14 for quite some time, now, but today, when I needed to scan and email something the scan was watermarked with: DocuCom PDF Trial - www.pdfwizard.com.

    Now, I had assumed that, having a full licence for PaperPort would mean a full licence for all of the components, as well.

    So, how do I stop this happening?

    Ian

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