Found an very simple solution (other than Lucion File Center) to this firm-wide problem after migrating to Windows 7 Pro 64 bit machines (Dell Vostro 330s, All in Ones) from XP-Pro machines. Try running PP14 in Compatibilty Mode, Vista Service Pack 3. After many hours invested wording searches in every which way imaginable over the last several months, I hit on a thread from a woman, forgive me for not saving your name, that was so elegant, yet powerful. Thank-you!!! Now, my merry band of users are indeed merry and have said I need to give something back to the cyber world for all the good we have received over the years. Also, we now love PP almost as much as we have over at least 10 years. No crashes, no problems, no hangs over several weeks. And better yet, no more worthless Bangalore support calls!
After re-installing Win 10, I am receiving a CRC error when trying to re-install Paperport 14 Professional from CD. Any ideas? Thanks.
I received a PP11Thumbs.ptn file as an attatchment in an e-mail but I can't figure out how to open it using Paperport 14. Any suggestions would be greatly appreciated.
We're getting this error when attempting to fax: You must install a printer. This is with PaperPort v11.2 on Windows 7. The work around I found is to to to Printers/Devices Control Panel and select "Interaction Fax" as the default printer. Interaction Fax is part of our telephony suite, Interactive Intelligence. Other users do not get this error, and they all use the same software.
This work around isn't ideal because we'd like to use a different printer as the default for non-faxes.
The "Blank sheet is job separator on duplex scan" option is grayed out in V14.5. How can I activate it?
I recently upgraded to Paperport 14. In previous versions I had the option to Print to Paperport in my Printer Box. I could 'print' documents such as emails directly to my Paperport desktop. Has this feature been eliminated in Version 14?
Thanks for your help
When attempting to download/install Patch 1 for PaperPort 14 for OmniPage Ultimate, I receive the attached error message.
Any assistance in resolving this issue would be greatly appreciated.
I am using PDF Viewer Plus SE 7.2. I got it on a CD which was included with my Xerox Printer (Workcentre 6015).
I now have the following error message when I start PDF Viewer 7.2 :
updating the system registry failed. Try using REGEDIT
I tried to uninstall and reinstall PDF Viewer but I still got this message. I also tried to disable my antivirus software, but it doesn't change anything. I still get this error message.
I would be very thankful if you could tell me how to fix this problem. Do not hesitate to ask me for more information about my system. Thanks a lot in advance !
Installing version 14 or 14.5 of either PP or PPPro on several systems I get this error message and have not been able to find a fix:
PaperPort Image Printer 64-bit.
Error 1723. There is a problem with this Windows Installer package.
A DLL required for this install to complete could not be run.
Contact your support personnel or package vendor.
Have others encountered this problem?
Hi, Just learning my software if anyone can help with this issue.
PP 14.5 Pro
Brother ads-1500w TWAIN Driver
Scanning Profile Settings - Image quality (Good,Better,Best) vs DPI setting on Scan Tab
Confused on this. Without the scanner dialog option selected your able to change so-called 'image Quality' under the Output tab but it seems to have no effect on the default DPI that can be adjusted on the Scan Tab. So I guess my question is what does the File Type -> ...options -> Image quality setting (Output Tab) actually change about the file if you have a DPI setting specified on the on the Scan tab? From the verbiage in the dialog it states it is effecting 'image quality' based on the level of compression. So I guess I can understand that you have more loss at higher compression levels but that begs the question in my mind ... "Are higher DPI scans pointless if I set this to the 'Lower Image Quality' (high compression) setting?" I guess I'm trying to figure out what the relationship is here between compression and DPI of the scan and how they effect each other. For Right now since I have the Pro Version I'm gonna set all these to MRC and Set the DPI for whatever is recommended for the type of scan. If I don't set it to MRC it seems in my mind at this point that I should always set it to "Best Quality" (IE loss-less compression) otherwise isn't the DPI Setting at least less relevant or lacking in it's ability to control image quality if just gonna get compressed out of the file?
If anyone has thoughts or can point me to a doc to understand this thx.