before I start my Question, let me excuse my poor English. I would be appreciated if you answer in easy sentences.
We have PaperPort 11. Since we upgraded our computer from Windows XP to Windows 7 (x64) all pdf-files created with PaperPort are mirror-inverted. If I scan with other software and the same scanner-driver, the result is normal.
Do you have any ideas?
Greetings from Hamburg in Germany
Using PP 14.5 Prof - today when I opened Paperport every document gives me this message after opening in ImageView. It won't allow any editing of any kind. None of the files are password protected or encrypted and it's happening to all files. New, old whether printed to ScanSoft or dropped into PP manually. Any ideas?
Every time I open PaperPort 14 I receive the following message:
System error occurred in external link module OPWKLink.u32.
Cannot define link-specific set-up mode in the Preferences dialog box
I get the same message for SPLink.u32, TrashCan.u32, vtpwrl.u32, and PDFViewer.
Everything seems to run fine...so far.
PaperPort 14: ver 14.5 (14.5.13205.1029)
Windows 7 Pro (32-bit)
I cannot work out how to perform two basic tasks in PaperPort 14:
1. reorder stacked pages
I was able to do this in an earlier version of PaperPort, but in v14 I can only stack and unstack.
2. resize the item thumbnails of the documents in a folder
The Getting Started User Guide says "PaperPort shows large, clear thumbnails of all your documents and photos", but it doesn't - it shows small, unclear thumbnails, and I want to enlarge them.
Macs become more and more popular. Is there any plan to offer a Mac version of PP?
Paperport 14 does not show files with the long file names on desktop. like;
C:\Users\Taheer Butt\Google Drive\Vitech_Active_Front_Office\Quotations\Q 2037 Children Hospital Repair & Maintenance Various Ventilators Tender 7837 Due 28MAR2015\Q 2037 Children Hospital Repair & Maintenance Various Ventilators Tender 7837 Due 28MAR2015.doc
How ever if I shorten the name it appears on paperport desktop.
Any help to resolve this?
I haven't seen anyone else mentioning this specific problem, but it started yesterday (Mar 17).
I am using Windows 7 x64.
I can scan to a PDF and view the document as a PDF, but I can no longer print to Paperport (from a webpage or from MS Word) and I can no longer open the document in Image View mode to edit it. The thumbnail on the Desktop view does not show a preview of the document, it just shows a broken PDF icon.
Any help would be appreciated. I have restarted my computer multiple times, I have uninstalled and re-installed with the same issues, and two separate anti-virus programs have found no malware.
We have a client on Windows 7 Pro that is using Word 2010 and Paperport 11, (He also has Nuance Advanced PDF convertor installed, but I don't think it has anything to do with this issue) He also has Adobe Reader installed. His original documents are kept in Document Management software called Worldox.
Initially he had Adobe 9 installed, and when he sent a PDF to the to the Paperport Image printer Adobe 9 would stop responding. I upgraded him to Adobe Reader 11 and it seemed to fix the Adobe Reader "Not responding" issue, but the same thing still occurs with Microsoft Word 2010. If he sends a Word Document to the Nuance Image printer, then a few moments later (Maybe 30 second) Word is "Not Responding".
I have tried running a Repair on Office several times and it does not help at all. I tried clearing his temp files and freeing up extra drive space but nothing seems to help. We have had two of our own support people spend about 3 hours each doing remote support trying to fix this issue with no results.
If any one has a viable fix they can offer, it would be greatly appreciated.
Paperport 14 Professional works fine in one user profile. In other user profiles, scan button is grayed out. Also, scanner setup wizard returns "file not found" error in these profiles, but works fine in one user profile
Windows 7, 64 bit, Home
I'm using the the Thumbnails view in Paperport, and hence get a thumbnail of every page of the selected document.
I'm able to change the the thumbnail size, but the the resolution is constant, and too low, meaning that I don't get any benefit of increasing the size and need to open the document in Acrobat Reader to actually get a glimpse of the document content.
Is there any way to update the actual resolution of the thumbnail?