Found an very simple solution (other than Lucion File Center) to this firm-wide problem after migrating to Windows 7 Pro 64 bit machines (Dell Vostro 330s, All in Ones) from XP-Pro machines. Try running PP14 in Compatibilty Mode, Vista Service Pack 3. After many hours invested wording searches in every which way imaginable over the last several months, I hit on a thread from a woman, forgive me for not saving your name, that was so elegant, yet powerful. Thank-you!!! Now, my merry band of users are indeed merry and have said I need to give something back to the cyber world for all the good we have received over the years. Also, we now love PP almost as much as we have over at least 10 years. No crashes, no problems, no hangs over several weeks. And better yet, no more worthless Bangalore support calls!
I am using Paperport 12 SE that I got with my Brother printer some 3 years ago or so. It comes with PDF Viewer Plus.
Now, I use PDF Viewer Plus as my default PDF viewer because I like it way more than any of the common ones like Foxit or Adobe.
However, recently I came across a PDF that gives me the above error when I try and open it. Now, it opens just fine with the Foxit PDF viewer, but I need to be able to open it with PDF Viewer Plus.
Now, I was thinking that maybe I just need to update my Paperport 12 SE, or the PDF Viewer Plus, but I can't seem to figure out where to download any updates for either one. I click the "Get latest updates" button on paperport, but it doesn't do anything. I have also registered my product on this site, and looked around, and I cannot seem to find anywhere that it will let me update Paperport or PDF Viewer Plus.
However, perhaps the problem isn't updating? Maybe it's something else? If so, what could it be, and how would I go about fixing the problem?
Win 7, PP14.5 (14.5 (14.5.15168.1450) with patch Build ID PP-1308-011-15264.1200, Fujitsu fi-7160, USB 3.0.
I did not realize it but the 7160 scanner (uses USB3.0) had been functioning with the TWAIN drivers for the previous model (6130Z, USB2.0) . Once Fujitsu had me run a patch, the 7160 was FLYING through 2-sided scans using their PaperStream Capture software/drivers. I ran the scanner in PP14.5 like before and it flew through the stack at about 1 page per second double-sided, but at about 40-60 pages, I receive an error message from PP while it is processing the data:
An anomaly has occurred during communication. Make sure that the power is on and the cable is firmly connected. (Code: DS41003)
Then another error message:
Communication failed. Make sure the power is on, the cable is firmly connected, and the scanner is not used by another application. Note that some scanners may turn off automatically. In case the scanner is turned off, turn the power back on and then try again. (Code: DS42019)
Then I receive a PP error message:
Unable to communicate with the scanning device.
Now, my workarounds are to either scan small numbers of pages at a time, then add more, or I can use the PaperStream Capture program , selecting the output to be in a folder in the PaperPort folders, and then move it the file where I want for it to be.
Has anyone had this problem and solved it?
How do you make it so the thumbnail shows a preview of the document as opposed to it saying PDF. Some documents show the preview and some do not.
Does the trial version still available? I registered on the Nuance website for the trial version of papperport 14, and got nothing, no download link no email.
Is there a link I can use to download the PaperPort 14 Standard software for re-installation on a PC? I do not have the CD/DVD, but have the original serial number. The downloads link under PaperPort support is dead and goes to an error page.
I just bought a Magic Wand Scanner that included this software. I went to the website as instructed and entered the User ID and Password in the appropriate boxes. Then it takes me to the page where I should be able to download the software BUT when I click the Download button, nothing happens? Any ideas?
Had to reinstall PP14 from CD and all went well, everything works as it should except updates. The update manager is advising a software update patch 1 BEFIGSD needs to be applied, The patch downloads, goes through the installation process and advises it has completed all OK, nothing appears to have failed in the install. However, I am prompted to do the same install time and time again so clearly it is not working.
I have turned off antivirus, spyware etc to ensure this is not causing any conflicts when installing but still get the same result. Run out of ideas now of what to do check. Anyone have some ideas what might be the problem?
I currently have PaperPort 14.5 professional. From the desktop I click on folders, which displays all the folders in my desktop.
I have organized a folder which has numerical number of sub-folders for working pending contracts. (For example)
(folder name) pending under contract
(sub-folder names) addendum, appraisal, bills, chattel, etc. would fall under pending under contract main folder.
I would like to be able to print pending under contract folder and all its sub-folders at the same time in order. Is there a way that that can be accomplished?
Thank you for any insight you may have to make this task easier.
Version 14 is over FOUR years old, and why wouldn't Nuance release a newer version? I still to this day receive emails about Paperport 14 "specials." I wish that they would either support the program, or sell it off to someone who would.