Found an very simple solution (other than Lucion File Center) to this firm-wide problem after migrating to Windows 7 Pro 64 bit machines (Dell Vostro 330s, All in Ones) from XP-Pro machines. Try running PP14 in Compatibilty Mode, Vista Service Pack 3. After many hours invested wording searches in every which way imaginable over the last several months, I hit on a thread from a woman, forgive me for not saving your name, that was so elegant, yet powerful. Thank-you!!! Now, my merry band of users are indeed merry and have said I need to give something back to the cyber world for all the good we have received over the years. Also, we now love PP almost as much as we have over at least 10 years. No crashes, no problems, no hangs over several weeks. And better yet, no more worthless Bangalore support calls!
This is the only feature I need, and today - on an urgent legal doc - I can't find it!
Dear PaperPort users,
I've updated to the latest 14.5 version from the old 11.1 demo version that came with our Ricoh copier. It overall is a great improvement except that it will resize pages without warning. Below is my process:
I have contacted Support. Their recommendation of re-installing the software (with ant-virus software turned off) didn’t solve the problem. They currently say the problem is with my files and I should “scan from PaperPort”. I’ve never had an issue with my files before and I’m not sure how a $69 piece of software is going to tell a $20,000 copier how to do its job better.
So, has anyone else had this issue? My colleagues in the Dallas and Chicago Symphonies all tell me they’re experiencing the same problem of resizing. This is beginning to sound like a programming bug that Nuance needs to address.
Any advice is appreciated before I contact Support again,
I have a Brother DCP195C multifunction printer and scanner that I need to use the OCR function on for the first time.
The CD it came with only had paperport for Windows 2000.
I have spoken to Brother who directed me here. Could you please tell me where I can download a version of paperport that will work on windows 10 64 bit ?
Thanks in advance.
Apparently there is an update for my Paperport Pro 14:
PaperPort 14.5 Professional - Patch1 * -- 2015-08-31 -- 16.11 MB
However, I cannot download it because Software Manager tries, then reports:
Download Failed ...
Setup cannot continue because of the following error:
An Internet communication error occurred. Error Code: 404
Please contact the software vendor or try again at a later time.
However, it would cost me $10 to make any inquiry because I bought my Paperport over 90 days ago.
Using paperport 14 and scanning with a Dell B3465dnf using a TWAIN interface through a USB connection
The scanner will scan all 70 pages of a file very quickly, but when it is finished it will lose connection a few seconds after and then only save about 30 pages or half of the file.
Any suggestions would be greatly appreciated
I have a Brother mfc8510dw Printer, Fax, Scan
All the drivers for this printer are up to date.
Using the latest windows 10.
When I place several pages on the scanner, it only records 1 page. It appears to only read one page though all pages flow nicely through the scanner.
Thanks in advance for the help
Dear friends, we have a registered app " Paperport Pro 14" . What is the problem: when I scan document by Paper port and after I want to see the scanned document so the scanned document contained watermark - unregistered programme. What do I wrong? Must have I buy some pdf except the Paper port. I thought the Papeport include internal pdf application. Thank you for help.
With M'soft support help was able to re-install PP 14 and it seems to be working ok. Three questions:
1- I found I had files on CD to upgrade 14 to 14.1 and recall doing that when after first installed 14 sevl yrs ago. Is it the concensus that I should try to run the 14.1 upgrade? Installation advice wud b helpful.
2- I notice there is now a free upgrade to 14.5. Is it advisable to download and install that. What does it fix? When I install it, I assume that because it's an upgrade, I shouldn't uninstall 14 first. Should I skip 14.1 and go right to 14.5.
3- I remember the bug in 14.1 (or 14?) that put up a "trial version" watermark after a certain time period. There was a fix on the Nuance site which effectively erased the watermark. Will I be needing to run that patch again.
My Windows 7 computer's hard drive started to fail and I retrieved some data including documents from it as my technician ran a retrieval program. However, there were many PaperPort PDF scans that I have not found. I do not know where to look or how I would go about recreating the Paper Port File or installing it in Windows 10 even if I get PP 14.5. The PaperPort document folder has files in various topic headings that I do not recognize and did not create, like Articles, Banks Statements, Photographs. They seem to be generic, perhaps created by PP14. I converted to 14 from the pervious version.