I have a document that does not get added to the all-in-one index and I do not understand why. When I go to properties, view text, the document is ocr'd ok but for some reason it is not added to the index. When I search for text in the document, Paperport does not find it. If I go back to the document and go to properties, view text, the document ocr's again. This does not happen on documents that are successfully added to the index. The text shows up immediately when I go to properties, view text-no ocr'ing is required.
Why is this document not being added to the index when I know that an ocr of the document works ok?
I am using Paperport 14 with Windows 7.
I do know my version of paperport is an older one, but maybe someone has a solution for my problem:
hardware: brother mfc-9320 cw; software; windows7 prof, paperport 188.8.131.523; network: wlan
everything works fine, but because the hardware is not near my computer, I would like to do this:
- open paperport on my computer
- klick on the scan-button - the scan-dialogue opens
- configure the settings - especially the hight and width of the scan sector
- go to the scanner, put an item on the glass and press a button to scan it
- change the item on the glass (next page) and press the same button to scan it - and so on
- go back to my computer, close the dialogue and paperport saves the document e.g. as a pdf
how to configure paperport and/or my scanner so that by pressing a button on the scanner paperport starts the scan?
I tried to configure scanner/camera in the windows 7 system control, but in paperport (options, scanner key) no key is registered...
thank you for any help
ps: hopefully you get what I mean, otherwise please ask again...
I registered, however, I received several warnings that you were trying to put malicious software on my computer. This is not acceptable as far as I am concerned. I question your ethics, business sense, and honesty when I see things like this happen.
It is almost impossible to contact Nuance and when I did Nuance tried to blame the malware on Konica Minolta when I told them that was bunk I was only registering the software they very directly told me they didn't really care and they were not going to do anything.
Be careful with anything you download it may have malware on it. I got six warnings fro Avast.
James R Imrie
Client with 32-bit Windows 7, 32-bit Key-based Office 2013 (not Office 365), and PaperPort 14 cannot "Send to" Word or Excel. Program proceeds to OCR and prompt with "Sending to Microsoft Word 2013" or "Sending to Microsoft Excel 2013". The prompt goes away, I see Word load in task manager, and then it closes. Nothing ever pops up. Send to Wordpad works okay.
I've confirmed this problem exists across their entire environment. Some systems are 64-bit Windows, most are 32-bit. They all have the same issue.
Has anyone had any luck fixing this issue?
My Brother MFC-J6910DW is able to scan in Duplex. Yet PPort Prof14 appears unable to handle/process duplex images. In fact, I don't seem to be able to set up a scanner profile that allows a duplex scan. Or is there something I'm missing?
Whenever I open PaperPort Professional 2014 I get the following pop up error; "Either there is no default client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client." It has been doing this for a long time, but I've just moved past it and ignored it. It doesn't stop the program from working ... it's just simply annoying. One additional item that may be needed is I'm running a fully updated 64 bit version of Windows 7. It is ONLY Nuance programs that do not recognize Outlook 2013 as my default mail client on my computer.
I have scanned all of the Nuance Support and have taken the time to try any solution that even remotely looked like it would work including adding a Mail section to the win.ini file, renaming exmapi and ccMail files in program directory and running the Control Panel Mail app to set the default. None of the solutions even for older versions has worked. I tried to submit a support ticket but it lists all of my Nuance programs as unsupported even though I'm on the most recent version of PaperPort. With customer service like this, I guess I'll simply have to find a new product.
I would appreciate any suggestions to fix this problem or recommendations as a replacement.
I'm getting an error message, and JPG files won't open...
PDF Viewer Plus 7.2 on Windows 7
"Can't Open File"
However, none of my .jpg files open.
Hopefully, someone will be able to help me get this fixed.
I have a Brother HL-2280DW and I do not see how to scan a legal size document in two parts and stitch them together like I can with my MP Navigator software and my Cannon LiDE 100 scanner.
I would appreciate directions on how to do this.
I can't turn off the scanner dialog box. I selected Scanner and proceeded through the advanced set up, but the dialog box is still always on. I tried both Twain and WIA settings. How do I get rid of the box?
One of the updates pushed by MS on 11/12/14 blew up the scanning for Paper port on one of my users' machines. After much hand-wringing and sobbing, we rolled her back to 11/11/14 and all worked as expected. My question is: anyone know WHICH update is the culprit? There is a bleepload of them and I don't want to go through the install update, boot, try paper port, repeat saga. However, the user won't run the updates again until I find the offender. Thanks!