I cannot obtain an update for PP 11SE. Internet Explorer opens - and I use Chrome - I have Java but the page says it cannot proceed without it. Nothing appears unless I expose the page source. How do I check for updates?
We have a use on Windows 8 who can no longer print into PP14. Regardless of the program used PP open but they get "Error in image file reading and writing software (Error -10).
If I log into the machine with a different profile I am able to use the software without issue.
Have tried clearing temp file under ->app->local->temp
Would like to avoid a removal and re-install as the user would lose all their settings.
I recently purchased a VuPoint Magic InstaScan that was bundled with PaperPort 14. I installed the PaperPort software via a digital download. The computer then became infected and was wiped. My question is, how to I reinstall software that was a digital download? The link I was given no longer works. The "download" button is just unresponsive...
Hello! We have a client using Paperport 14 in a grand scale, it is the hub of their operation. Long story short, we have by necessity added a network folder to the list of possible folders using Folder Manager, so this user can save documents on another computer in the office from her desk. When we execute a scan, the document scans, the file is created on the other computer, but Paper Port hangs big time. If you wait a bit, it eventually recovers and works again (and the scanned document shows normally in Paper Port).
What in the world is causing this issue? I have tried the Paper Port folder checker, but it crashes...
I happened to look on my computer and saw my hard drive, external drive, etc. Then I noticed a Nuance Drive N... I had never noticed it before. When I clicked on, there were no files in it. But it said that it only had 383 GB of 902 GB free. So, I wonder, did my computer Hard Drive get uploaded to the cloud without my wanting it to? Where the heck is drive N, and how do I turn this feature off???
On PPT14 whenever I scan a document as a picture and then select an area to copy I cannot save it as a picture. It will only save it as a pdf file. Anyway around this?
Recently my Check Box tool began making Radio Buttons instead of Check Boxes. I am sure I accidently changed a setting, but I can't figure out what I did and I need to undo whatever it is. Radio Buttons do not act the same way as Check Boxes - for instance once you check it, you can't uncheck it.
Can someone please tell me how to get the Check Box tool to behave like a Check Box tool again? I've searched here and under the help feature in PDF Viewer Plus, but I can't find anything.
I use PaperPort 14 constantly on a Windows 7 operating system. I do a LOT of manipulation of files scanned at my home office and sent to me - rotating, editing, annotating, etc. Many times when I annotate a page, close it, and then open it up again, the annotations have moved on the page. Drastically. It doesn't always happen. But when it does happen, I can drag them back to where they should be, close the page, and when I open it again, they will have moved again. The more annotations I have on a page, the more likely that they will move. It's SO frustrating!!!
Why does this happen, and how can I stop it?
Another issue: After I upgraded to PaperPort 14 from PaperPort 11, every time I open a file I have a little error message box that shows up that says "Seek failed on an unnamed file". I just have to click out of it. But it shows up every single time. I never had this with the old version of the program. Is there a way to get rid of this error message?
Have Paperport Pro 12 with Windows 7 Pro 64 bit SP1
When I try to set up Outlook 2013 on the Send to Bar it will go through and actually place the button/icon on the bar EXCEPT when I "drop" a pdf file on the button it starts the process and just hangs.
Is there a special executable other than outlook.exe?
PaperPort totally locks up everytime I try to send to Evernote. Any idea what could be wrong?