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  • Andreas Pieroth
    Paperport 14.5 Index Manager issue1
    Topic posted May 14, 2015 by Andreas Pieroth, tagged Installation and Configuration Topics, Troubleshooting 
    Paperport 14.5 Index Manager issue


    I'd like to set up my PP 14.5 Index Manager to repeatedly update the index of my PP list.

    It always ends in a crash.

      Problemereignisname:    APPCRASH
      Anwendungsname:    PPScheduler.exe
      Anwendungsversion:    14.5.13264.1414
      Anwendungszeitstempel:    51922bda
      Fehlermodulname:    MSVCR100.dll
      Fehlermodulversion:    10.0.40219.325
      Fehlermodulzeitstempel:    4df2be1e
      Ausnahmecode:    40000015
      Ausnahmeoffset:    0008d6fd
      Betriebsystemversion:    6.3.9600.
      Gebietsschema-ID:    1031
      Zusatzinformation 1:    c8be
      Zusatzinformation 2:    c8be12009c7311f343d3f06aff8d26cc
      Zusatzinformation 3:    0ad2
      Zusatzinformation 4:    0ad239189886d85c6d31ee9d9ec10580

    Running indexing once immediately or at a specific time works well.

    Anyone got an idea?





  • Greg Savage
    PDF Power or Paperport?2
    Topic posted May 4, 2015 by Greg Savage 
    PDF Power or Paperport?

    I am currently using PDF Convert Plus and have used Paperport in the past. It is time to upgrade but I am having trouble understanding the differences between the newer Power PDF and Paperport Pro.  Can anyone enlighten me?

    Thank you.



  • Ron S.
    PDF prints as black page
    Topic posted April 30, 2015 by Ron S. 
    PDF prints as black page

    I am using PaperPort 14, Windows 8.1, and an HP G4050 scanner. I scan documents into PaperPort using scanner settings Grayscale, 300 dpi, *.tiff, and create a pdf in PaperPort.

    When I go to print a document that has been previously scanned into PaperPort with the above settings, it prints out as a totally black page. This happens with grayscale and with B&W. It does not happen with color. If I reduce the grayscale setting to 200 dpi, it does not happen. But I want to scan at 300 dpi.

    Any ideas?

    Ron S.

    PAPERPORT 12 - Printing to paperport2
    Topic posted April 29, 2015 by ROBERT WILLIAMSON, tagged Troubleshooting 
    PAPERPORT 12 - Printing to paperport

    When printing to Paperport Image Printer, the program produces not only an image of the item, but also a PaperPort Nuance Printer Image icon.  It just started this with a recent re-installation.  I have Win-7.

    Need Advice for Going Paperless in Small Office2
    Topic posted April 28, 2015 by MIGUEL NUNEZ, tagged How To 
    Need Advice for Going Paperless in Small Office

    I have a small insurance office. One of the companies I offer still sendw me quite a bit of paper on a daily basis, which I used to have to file manually, which was time-consuming  When the client came in for some purpose, like to pay a bill etc, I would need to manually check the file.

    About 3-4 months ago I bought Paperport 14 and started to scan everything.  I created "virtual" file folders for each client on my PC and simply scanned each document into that client's folder when it came in the mail, and shredded the original.  If the client comes in, I look in their virtual folder on my PC.

    The problem is that this is also time-consuming because I have to scan each document one-by-one and then make sure it is saved to the correct client's folder.  On a good day, I can scan and save one document every 30 seconds.  Multiply this my 100 pages per day and your easily talking a minimum  2 hours per day of scanning.  If the scanner or computer starts misbehaving, or volume is higher that day, it can be longer.

    There has got to be a better way, no?  Since the documents that this company sends me are only in 3 distinct formats, I was thinking that perhaps there existed the ability to set up Paperport so that it would look in the same spot for the document type and client name, since these are in the same spot on every document.  Then it could be set to automatically file that document in the appropriate client's folder.  This would hopefully allow me to do batch scanning.

    Other than that, is my only other option to rely on OCR and just scan all my documents into one big repository and do a seach by client name everytime I want to look for a client's document?  My concern here is that OCR may not be reliable enough to allow me to find the document, and since I want to shred the originals, I wouldn't have access to the document if my query doesn't find it.

    Any thoughts, tips, advice on what works to make this easier?

  • Mitch Rosefelt
    Export settings to keep original file?2
    Topic posted April 27, 2015 by Mitch Rosefelt, tagged Advanced Topics, How To 
    Export settings to keep original file?


    I'm using PP12 which was bundled with a Brother Multifuntion device.

    When I save a scan, I notice that the file size is much larger than the original scan.  How can I prevent that from happening?  For example, after scanning a doc and converting to BW, and saving via "Save As" (and choosing BW), the saved file is 1.4MB, however the original file in C:\Users\Documents\My PaperPort Documents\Samples is only 57k.

    I've done a lot of scanning, so I know that this doc only needs to be about 57k.  So my question is, when I'm in PP and I choose "Save As", what settings would I use to get the original file?


  • Youssef Karami
    Make Foxit Reader the default pdf reader4
    Topic posted April 27, 2015 by Youssef Karami, tagged How To, Installation and Configuration Topics 
    Make Foxit Reader the default pdf reader


    How can I make Foxit Reader the default pdf reader ? All PDFs are opening with the viewer right now.

  • Gary Karp
    How to setup PP 14 with a Lexmark Prospect Pro 2051
    Topic posted April 24, 2015 by Gary Karp, tagged How To, Installation and Configuration Topics 
    How to setup PP 14 with a Lexmark Prospect Pro 205

    Ok have PP 14 for along time and just got a hand me down Lexmark PP 205. everything works fine, when i wanted to print from my old HP i would just print to the paperport image printer am i able to set this up for my new printer? if so how? where do i find the image printer driver?

    thank you!


  • Roland Antonius Gabrielli
    Paperport 14 and MFC-5890CN3
    Topic posted April 21, 2015 by Roland Antonius Gabrielli, tagged Hardware Specific Topics, Troubleshooting 
    Paperport 14 and MFC-5890CN

    To whom it may concern,

    I have recently purchased Paperport 14 to scan documents to PDF with my Brother MFC-5890CN ADF.

    Alas, it appears that the software cannot realise the hardware plugged in and I do not get to scan anything.

    Is there a compatibility issue with MFC-5890CN?

    Best wishes!

  • André Meyer
    Paperport 11: Scans are mirror-inverted
    Topic posted April 10, 2015 by André Meyer, tagged Troubleshooting 
    Paperport 11: Scans are mirror-inverted

    Hello together,

    before I start my Question, let me excuse my poor English. I would be appreciated if you answer in easy sentences.

    We have PaperPort 11. Since we upgraded our computer from Windows XP to Windows 7 (x64) all pdf-files created with PaperPort are mirror-inverted. If I scan with other software and the same scanner-driver, the result is normal.

    Do you have any ideas?


    Greetings from Hamburg in Germany


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