This is a public Forum  publicRSS


  • Peter Riis
    problems converting pdf to excel5
    Topic posted March 16, 2014 by Peter Riis 
    problems converting pdf to excel

    I can't get Omnipage 18 to convert pdf files (bank statements) to excel.  The system seems to choke with the busy spinning circle.  Any suggestions? I could print to paper and scan but that seems to defeat the whole purpose of pdf files.  The files were locked so I ran an unlock utility but that didn't make any difference.  The page view shows the graphics of the page but none of the text.  I have tried a number of things but am at a loss.

  • luke burch
    customise excel export
    Topic posted November 24, 2015 by luke burch 
    customise excel export
    I have a pdf to convert into Excel. The pdf has columns similar to obituaries page in a newspaper. Can the export put each word in one column and I can then use space delimiter so each word has its own cell and row. Thanks
  • Matthew McCrone
    Reducing OCR processing time with more cores2
    Topic posted June 26, 2015 by Matthew McCrone, tagged Advanced Topics, Hardware Specific Topics 
    Reducing OCR processing time with more cores

    A customer of mine is having a hard time with the amount of time it takes to process their documents with Omnipage. Their setup now is:

    - Intel i7-5960X Processor Extreme Edition
    - 3.0 GHz (3.5 GHz Turbo)
    - 8-Core
    - 20 MB Cache
    - 8 GB RAM
    - HDD 7200 RPM
    - Windows 7 Professional

    Would anyone know if adding more processing cores reduce the OCR-processing time or is Omnipage limited to the amount of cores it uses? Also, would adding more memory (greater than 8 GB) also reduce the OCR-processing time?

    I have done my diligent searching on the forums but couldn't find anything to answer these questions.

    Thank you in advance for any help.

  • Paul Holt
    Unable to access OmniPage Direct OCR from Microsoft Word...
    Topic posted November 17, 2015 by Paul Holt, tagged Installation and Configuration Topics, Troubleshooting 
    Unable to access OmniPage Direct OCR from Microsoft Word 2013

    OmniPage Ultimate addin for MS Office is installed and shown as active in Word, and the file that it refers to, OFFICEXADDINOP19.DLL, is in the directory as shown - BUT the Nuance menu don't appear in Word.

    According the user guide, OmniPage 19 is compatible with Microsoft Office 2013, and it shoud be possible to acquire text from within Word.

    "You can use the Direct OCR™ feature to call on the recognition services of OmniPage while you work in the following applications: Microsoft Office XP or higher, Corel WordPerfect 12 or X3. First you must check the Enable Direct OCR check box under Tools > Options > General. Then, two buttons in the Office 2010 or 2013 Nuance OCR tab, or in an OmniPage toolbar open the door to OCR facilities.

    I've also Word 2010 installed, and it's the same - no Nuance OCR tab.

    Please help!




  • Robert Hardy
    Pinned folders won't pop up on Windows 10
    Topic posted November 16, 2015 by Robert Hardy, tagged Installation and Configuration Topics, Troubleshooting 
    Pinned folders won't pop up on Windows 10

    When migrating to Windows 10 on my business computer I couldn't open pinned folders anymore, while it would work at home.

    Since my computer was getting old, I bought a new one but had the same problem. I have uninstalled all the programs - I had just installed - to find out that Nuance Cloud was the one creating the problem.

    I have never used it so it's removal wasn't a problem.

  • Keithinoz
    windows 10 update5
    Topic posted November 2, 2015 by Keithinoz, tagged Installation and Configuration Topics 
    windows 10 update

    I had to reinstall Omnipage 18. When I went to upsdate it to 18.1 I receive a message that update is not supported with the new Microsoft Edge. How do I get the update?

  • Jochen Rittmann
    Searchable PDF quality is for thinking about it8
    Topic posted November 1, 2015 by Jochen Rittmann, tagged How To 
    Searchable PDF quality is for thinking about it


    i´am using V 18. Support suggest to change from 17 to 18. Now i have a problem with searchable PDF scanning. Surely it will be a setting problem, but i cannot find it out und support time running out. So, hopefully from you are somebody there you can help me.

    In the image you see on the right site the scanning document with V 18. On the left side the saved result of searchable PDF. What´s going wrong?

    Thank you,


  • Larry Edwards
    In OCR'ing an existing PDF, color maps come out as black...
    Topic posted November 7, 2015 by Larry Edwards 
    In OCR'ing an existing PDF, color maps come out as black and white

    I have run OmniPage Ultimate on on existing PDF file in order to make it searchable. The document is mostly text, but includes a few pages of color maps. However, when I save my work to a new PDF file, the maps come out as black and white instead of color.

    I can't find a setting to change this. Can you help?

  • andre okande
    GladinetClient slows down everything1
    Topic posted September 22, 2013 by andre okande, tagged Installation and Configuration Topics 
    GladinetClient slows down everything
    I have installed OmniPage 18 Pro, PaperPort 12.1 Std, PDF Create 7 and Nuance Cloud Connector (powered by Gladinet) on an old Windows XP SP3 / AMD Athlon 64 3800+ 2.4GHz 1GB RAM computer.
    The process GladinetClient.exe uses too much CPU resources and the computer is severely slow. I have not even been using the Cloud Connector yet. I have tried to stop every Gladinet autorun process and I have tried to force GladinetClient.exe to end its process, but it's not possible to stop. It is possible to lower its priority but it's not reasonable to do this at every system start up. Is it possible to have GladinetClient.exe stopped without uninstalling the Cloud Connector? 
    Another annoying thing is that the OmniPage Batch Manager shows up at system start up and there is no setting i have found to let it remain hidden. This is another example of an unwanted behavior. Any tip on how to regain command of my computer is appreciated! 
  • Roger Parish
    Windows 8 Update for OmniPage 18 - Won't Save Scanned...
    Topic posted October 28, 2015 by Roger Parish, tagged Installation and Configuration Topics, Troubleshooting 
    Windows 8 Update for OmniPage 18 - Won't Save Scanned Image in Color

    Just installed Windows 8 update to OmniPage 18. Page scans and displays on monitor in color, as it should. However, when saving as an image .PDF file, OmniPage 18 presents a dialogue box explaining that the scanned and save formats are incompatible (i.e., converting from color to B&W), and once accepted, proceeds to save the image as a B&W .PDF image file. How do I get back to being able to save the image in color as I used to be able to do before the update?

Filter by Date

< < November 2015 > >
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30