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  • Dave NacGarva
    RecAPI.kRecRecognize BAR_ERR thrown3
    Topic posted March 3, 2015 by Dave NacGarva, tagged Advanced Topics 
    Title:
    RecAPI.kRecRecognize BAR_ERR thrown
    Content:

    We sporadically have problems with the RecAPI.kRecRecognize procedure throwing a "BAR_ERR" error when attempting to recognize barcodes.  When it fails, the page rarely has a barcode on it.  The page will also consistently fail when sent through.  If we resize the page or alter it in some way, the recognizer no longer fails.

    On each page, we do these same initial steps: kRecLoadImg, kRecDetectBlankPage, kRecGetImgInfo, kRecInsertZone, kRecRecognize.

    The kRecInsertZone inserts a zone using the full page dimensions (from the kRecGetImgInfo call), with recognition module RM_BAR and filling method FM_BARCODE.

    We process thousands of pages without issue, this error has happened on less than 10 pages total.

    Does anybody have any suggestions?  The error results from the CSDK are completely unhelpful.  Just a RECERR.BAR_ERR value is returned, and calling RecAPI.kRecGetLastErrorEx only returns this:
        <errors>
            <error code="0x8004cb01" sym="BAR_ERR"/>
        </errors>

    Any assistance or troubleshooting ideas would be greatly appreciated.

    Thanks,
    Dave

  • Isaac Dagan
    API_LICENSEMGR_ERR
    Topic posted August 26, 2015 by Isaac Dagan 
    Title:
    API_LICENSEMGR_ERR
    Content:

    I get "API_LICENSEMGR_ERR: License Manager error"  when runing the KernelAPI.dll

     

    Any idea why ?

     

    Thanks

     

    Isaac Dagan

  • Michael Quinion
    Black bars instead of text3
    Topic posted August 20, 2015 by Michael Quinion 
    Title:
    Black bars instead of text
    Content:

    If I OCR a page that has text over an image, I cannot find a configuration so that the saved image contains visible, selectable text. Either the text can't be selected and copied or the text is replaced by black bars. What am I doing wrong?

    FineReader gives me what I want by default but I want to use Omnipage's batch processing options.

    See image result.png for the problem. This resulted from saving an OCR'd image as "PDF searchable image", with both options under "Processing mode" selected.

     

    Image:
  • LESLIE MOFFETT
    remove orphan OmniPage 18 dll?
    Topic posted August 16, 2015 by LESLIE MOFFETT, tagged How To 
    Title:
    remove orphan OmniPage 18 dll?
    Content:

    I have recently installed OmniPage Ultimate.   At the time of installation, OmniPage 18 was removed.  Now, every time I open my WordPerfect software, I get a pop-up that reads: Unable to load:C\programfiles(x86)\Nuance\OmniPage18\WPAddIn17.dll.  I can close it the pop-up window and everything works fine, but it is an annoyance.  Is there a simple way to remove this orphaned dll?

    Thanks

  • Dale Fye
    converting form to spreadsheet1
    Topic posted June 24, 2014 by Dale Fye, tagged Advanced Topics, How To 
    Title:
    converting form to spreadsheet
    Content:

    I have a client that routinely gets a printed report containing upwards of 50 pages of information in the same format as the attached.

    I've downloaded OmniPage 19 for testing, but have been unable to figure out how to create the zones so that this document is translated correctly into an Excel spreadsheet.  The documentation is not very useful regarding this topic. 

    Can anyone provide any guidance on how to do this?

    Image:
  • Paul McCarthy
    configuring Omnipage 18 to ignore double hyphen
    Topic posted July 24, 2015 by Paul McCarthy, tagged How To 
    Title:
    configuring Omnipage 18 to ignore double hyphen
    Content:

    I am scanning a lot of transcripts in which the court reporters use a double hyphen for a long dash.  OmniPage 18 continually flags a double hyphen as an error even though I keep hitting the button "ignore all."  If there is some way to get a double hyphen into a dictionary or a training file, I could eliminate about 90 percent of the time spent in error checking OCRed transcripts. 

  • Dave Costello
    Semi colons, multiple spaces in a row, break zone templates...
    Topic posted July 22, 2015 by Dave Costello 
    Title:
    Semi colons, multiple spaces in a row, break zone templates with Excel
    Content:

    I'm using Omnipage Pro 14 to scan in documents so that the content can be put into an Excel spreadsheet.  I create zone files for my documents, scan them, copy to the clipboard and paste into Excel; in general, all of this works well.  My problem occurs with cells that contain text, specifically text with semi-colons or more than one space between words.  They appear to scan in without issue; however, when I paste into Excel the semi-colons and multiple spaces will cause the text to break and spread into multiple columns regardless of my zone template.  Is there a way to stop this from happening?

  • Frank van Rensburg
    Saving Pages as Barcode number on scanned page1
    Topic last edited June 23, 2015 by Frank van Rensburg, tagged Advanced Topics, How To 
    Title:
    Saving Pages as Barcode number on scanned page
    Content:

    Hi

     

    I would like to know if it is possible to setup a workflow that takes a loaded PDF file with a barcode on it and then save the file as that barcode number?

    Basically the user will scan a form with a barcode on it. The file will automatically save to a scans folder with a file name of scan001.pdf.  My current workflow will save the file to a folder called processed scans and the file name will be saved as the original filename but with a timestamp included. Can I somehow save the output file as the barcode number that resides on the form?

    Your assistance will be greatly appreciated  

     

    Regards

    Frank 

  • Roberto Jobet
    OmniPage automated pdf to word conversion
    Topic posted July 15, 2015 by Roberto Jobet, tagged How To 
    Title:
    OmniPage automated pdf to word conversion
    Content:

    Hi,

    I have Omnipage v. 17 installed on Windows 8.1.

    As I receive several legal documents in pdf (see attached file) and I need to convert them into Word format, I was wondering how to automate the conversion instead of doing it manually.

    I've saw that an automated workflow can be created, but the problem is that I haven't found how to exclude line numbers showing at the left side.

    Thanks for any help.

     

    Best regards,
    Roberto Jobet

     

     

     

    Image:
  • Dan McDonough
    Cannot Deactivate
    Topic posted July 13, 2015 by Dan McDonough 
    Title:
    Cannot Deactivate
    Content:

    Hello.

    Two license keys were accidentally activated on the same machine.  One of them needs to go on another machine.  The Deactivate menu item is grayed out.  We've tried removing, uninstalling the License Tool, and reinstalling.  We are still unable to deactivate one license so that it can be activated on the second machine.  Any help on this matter would be appreciated.

    [7/13/2015 7:42:48 PM] Error 48 : Activate License: The server couldn't activate license 'XXXXX-***-XXXX-XXXX-XX'.

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