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  • John Pickering
    Best Method to scan Food Menu to Text?1
    Topic posted February 19, 2017 by John Pickering, tagged How To 
    Title:
    Best Method to scan Food Menu to Text?
    Content:

    I want to scan a restaurant menu to text - what would be the best way to achieve this?

    Thanks in advance for your help.

  • Richard Wilkinson
    Table zone scans whole page into one column
    Topic posted February 17, 2017 by Richard Wilkinson 
    Title:
    Table zone scans whole page into one column
    Content:

    We are having problems with an 8 page PDF document we are scanning as a table.  We have created a table zone template that we automatically apply to each page in order to save the results as an Excel worksheet.

    Each page has the same layout and all pages scan fine into the 7-8 column table, except the second page of the document.  In the case of the second page, several columns of scanned information are consolidated into a single column and all the other columns are left blank.

    We can't figure out what is going on.  We have even extracted the misbehaving page, created a new table zone, and then performed the OCR on it independent of the other pages.  Unfortunately, we get the same result.

    Does anybody have any thoughts regarding this misbehavior?

  • Rahul Nabar
    Omni Page 18: New installation error. serial no is invalid.4
    Topic posted February 13, 2017 by Rahul Nabar, tagged Installation and Configuration Topics 
    Title:
    Omni Page 18: New installation error. serial no is invalid.
    Content:

    I just bought  a new Omni Page 18  license three days ago, but when I try to install it on my Win 8 laptop I get an error which says: serial no is invalid.

    If I try and register my product the website again won't accept my serial no. 

    I contacted the Nuance Online Store from where I had bought my copy but they say they cannot help me and I should contact Nuance's  technical support. 

    The tech support site has only tel nos. listed and no email address for tech support. Unfortunately I am located outside USA and calling a USA no. will be expensive. 

    Is there any way to troubleshoot this?

     

     

  • Rune Brattas
    OmniPage 18 do not start anymore
    Topic posted February 8, 2017 by Rune Brattas, tagged Advanced Topics, Installation and Configuration Topics, Troubleshooting 
    Title:
    OmniPage 18 do not start anymore
    Content:

    Hi,

    I have been used OmniPage 18 for years, after downloading Scan from Microsoft; OmniPage do not start. When I start the program, I see the start page and it is henging without starting. I have a old version, so today I bought a new version of OmniPage; 18.1. But I have the same problem it will not start. I have been using this program for years on the same computer, but now it will not start! WHY?

    Then, when I uninstall the program it is not able to close down TwainClientU.exe; is the start and the un-installment the same problem? 

    Plus, my old verion of OmniPage and new version is asking for the same "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel "; I am using outlook; why is this problem not fixed?

    Thank You,

    RB

  • Rick Bailey
    Reinstalling on new laptop235.0
    Topic posted August 16, 2012 by Rick Bailey, tagged Installation and Configuration Topics 
    Title:
    Reinstalling on new laptop
    Content:

    I have purchased a new laptop and am trying to install OmniPage 16 on it.  When trying to activate it, it tells me that I have too many versions on too many computers.  I have uninstalled the version on my old laptop.  What do I do to get it to recognize that I only have one installation?

  • Dafne Palu
    Can't train more than two characters at a time
    Topic posted February 7, 2017 by Dafne Palu, tagged How To, Troubleshooting 
    Title:
    Can't train more than two characters at a time
    Content:

    Hello,

    I used to be able to train up to 5 characters at the same time but now it only allows me to correct two. It's a huge waste of time and I have no idea how to solve this problem. Can somebody help me here, please?

    Thank you!

  • dan schag
    I just purchased omnipage ultimate and have been struggling...2
    Topic posted April 23, 2015 by dan schag, tagged How To 
    Content:

    I just purchased omnipage ultimate and have been struggling to do a simple task:  edit a couple words in a pdf document.  I've attached a screen shot of what I have and wonder if anyone can point me to what I need to do edit some text in my document.  Thank you very much.

  • joshua richie
    Multi-page recognition templates3
    Topic posted November 28, 2012 by joshua richie, tagged Advanced Topics 
    Title:
    Multi-page recognition templates
    Content:

    I frequently scan in 2 page contract documents, that always have the same layout, but obviously pages 1 & 2 are different.  I would like to set up a workflow that would automatically apply different templates to pages1 & 2, or even better, to odd & even pages so I could process multiple contracts at the same time.  Is there anyway to set this up in Omnipage Pro 18?

  • Paul Close
    text within graphic
    Topic posted January 16, 2017 by Paul Close 
    Title:
    text within graphic
    Content:

    Hi..just getting started.  I have a bunch of old drawings that have text within them.  I want the drawing to be recognized as a graphic and  the text to be in text zones (and thus text boxes after OCR). sometimes the auto zoning will do this but not always.  I can't seem to manually put a text zone within, getting an error message about an irregularly shaped zone.  Yet the autozoning does seem able to layer a text zone over a graphic zone.

    any hints?

    thanks

  • Jonathan Rey
    Autozoning Nuance CSDK 20.0
    Topic posted January 12, 2017 by Jonathan Rey, tagged Advanced Topics 
    Title:
    Autozoning Nuance CSDK 20.0
    Content:

    Hello,

    I would like to select automatically all table but nothing more with "Locate and Recognize". I used this property : document.AutoZoning_Table = (int)KERNELAPICONSTANTS.LZ_TABLE_AUTO;

    It work good with some .pdf, but sometimes the table are not detected and if no zone are preselected for the action "Recognize" sometimes the action give me text zone and pictures zone. I want only table.

    An idea of how I can do?

    Thanks

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