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  • Ed Palmer
    Can I Merge OPD Files in Omnipage 17?
    Topic posted May 28, 2017 by Ed Palmer, tagged Advanced Topics, How To 
    Title:
    Can I Merge OPD Files in Omnipage 17?
    Content:

    Just like the title says.  I have two OPD files that I'd like to merge.  I've tried to copy/paste from one to the other, but you can't do that. My source documents are PDF.  I realize that I can read them in one after another, but that wastes all the formatting that I've already done on the second document.

    I've checked the help file, this forum, and google.  If there's a way to do it, I can't find it.

    Thanks,

    Ed

  • Bruce Ferguson
    OmniPage 18 Script Error
    Topic posted May 20, 2017 by Bruce Ferguson, tagged Advanced Topics, Hardware Specific Topics, Troubleshooting 
    Title:
    OmniPage 18 Script Error
    Content:

    Having installed (and re-installed) OmniPage 18 (downloaded 20th May 2017) on a Windows 10 OS, I get several script errors (about 14), and two IE Windows open up with a connection error ('An internet connection is required to view online content'), despite being connected to the internet.  Looking on this forum (and other forums) this is a known issue, and by the looks of it ​since 2013!!.  Checking for updates, which there appears to be none, begs to ask was this script error issue resolved?  If not how do I go about a refund for a piece of software that is unfit for purpose.

  • Isabelle Germain
    Size of the text box
    Topic posted April 5, 2017 by Isabelle Germain, tagged Advanced Topics, Troubleshooting 
    Title:
    Size of the text box
    Content:

     

    Hi, I was wondering if there was any way to change the size of the text box of the document once the OCR is done? (See the pictures includes.)

    Before the OCR, when I put the text zone, I put it wide around the text (see Before). When I apply OCR, the box resize itself to stick very closely to the text (see After). The problem it creates is this one (see Result) : the text is no longer capable of *** in the box size, so I could miss up to 4 sentences at the bottom of the page. So I have to manually change the font types and size so that the text can fit in. 

    Is there any way to provent that from happening?

    Please, note that I have many hundreds of documents (so thousands of pages to go through) and there is no uniformity between the documents.

    Thanks everybody for any idea

    Image:
  • Paul Smith
    Daylight Saving causes Docudirect Watched folder to be...1
    Topic posted April 4, 2017 by Paul Smith, tagged Advanced Topics 
    Title:
    Daylight Saving causes Docudirect Watched folder to be reprocessed
    Content:

    I left my PC on overnight during a Daylight Saving event and Docudirect Folder Watch reprocessed all of the pdf image files thinking they had a time stamp change - needless to say it got out of control and created 1000's of new OCR'd files over the weekend, and over wrote some existing files in the output folder.

    Is there an option to ignore time changes due to Daylight Saving or a patch for Omnipage Docudirect Folder watch to not allow this time change bug ( happenened Sunday 3am in the morning, and Microsoft system clock went back to 2am  )

    Omnipage Ultimate Version 19.0 running on old but reliable XP ( backend OCR box )

    Thanks

     

     

     

     

     

     

  • Mary Nehring
    OmniPage Ultimage DocuDirect
    Topic posted April 3, 2017 by Mary Nehring 
    Title:
    OmniPage Ultimage DocuDirect
    Content:

    I have Omnipage Ultimate running DocuDirect on a server.  I have a single job running on it that watches a folder, and ocr's any pdf files placed in that folder.  It outputs the newly ocr'd pdf into a new folder and deletes the original.  We've had this running for a few years now.  Someone just brought to my attention that the files it creates have a bookmark created within them for every single page.  This is problematic for our users.  I have been through the options and cannot find a way to turn that feature off or change it.  Any ideas?

  • Sarah Shibley
    What is PDF Overlay Matching?
    Topic posted March 28, 2017 by Sarah Shibley 
    Title:
    What is PDF Overlay Matching?
    Content:

    I just started using Omnipage 18, and I have been trying to figure out what the "PDF Overlay Matching" feature is and how to use it.

    One explanation I found from my Google Searching said:

    PDF Overlay Matching: Checks OCR output against underlying text for dramatically better conversion results - provides 100% character recognition accuracy for the majority of commonly used PDF formats.

    This almost sounds like I should be able to define multiple zone templates, run Omnipage, and it could check  the OCR output against each of these zone templates and match them to the correct zone template for a more accurate conversion.

    But I think it must mean something else because I have not found a way to do that.

    Could anyone explain what "PDF Overlay Matching" actually means, and in what context it is used?

  • Alan Warshauer
    Nuance Cloud Connector Access Problem5
    Topic posted March 23, 2017 by Alan Warshauer, tagged Advanced Topics, How To, Troubleshooting 
    Title:
    Nuance Cloud Connector Access Problem
  • Systems Administrator
    Docudirect - Log of completed files?
    Topic posted March 21, 2017 by Systems Administrator 
    Title:
    Docudirect - Log of completed files?
    Content:

    Is there any where I can find a log of files OmniPage Docudirect has successfully processed?

     

    Additionally, from a technical standpoint how does Docudirect know which files have been processed and which haven't?

     

    Thanks

  • Adomas Vysniauskas
    Transfering omnipage 18 to a new computer4
    Topic posted December 4, 2016 by Adomas Vysniauskas, tagged How To, Installation and Configuration Topics 
    Title:
    Transfering omnipage 18 to a new computer
    Content:

    Hello,

    I have a version 18 of omnipage that i bought almost 2 years ago. Now that I have a new computer, I would like to transfer it.

    2 questions following:

    1) is it compatible with windows 10?

    2) how do I transfer it? I have downloaded it online.

  • Paul Smith
    Docudirect gets stuck on Inverse text over images15.0
    Topic last edited March 15, 2017 by Paul Smith 
    Title:
    Docudirect gets stuck on Inverse text over images
    Content:

    We are having problems with inverse text over images causing docudirect folder watch to get stuck. ( white letters on dark or colour background images - as seen on many telephone bills. )

    OmniPage does not get stuck on these documents when loaded manually, it appears to be a Docudirect folder watch problem - but I have checked the settings and inverse text is tick default for OCR accuracy setting.

    We are on version 19.0  Prod ID OP-1303-020-13222.1111. Not sure if we need to apply a patch, upgrade or change setting on watch folders/docudirect. The Omnipage patch link seems to be broken, so i cannot check for any bug fixes, and my support has run out

    Attached is a sample problem image causing the Omnipage agent to get stuck

    Image:

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